Shipping and Payment terms

The following terms and conditions apply:

Shipping terms

Countries of delivery and shipping charges (including Value Added Tax) 

Countries of delivery                                                                                                                 standard shipping                               

Germany                                                                                                                                            6,95 €

EU

Belgium, Denmark, Luxembourg, Netherlands, Austria                                                                           12,00 €

GB, France, Italy, Ireland, Poland, Portugal, Sweden, Slovakia, Czech Republic, Hungary                        14,00 € 

 

All other countries on request.

Switzerland

To order from Switzerland, please contact Mister Daniel Soder

sieltec@ds-kommunikation.com

 

Additional charges for ways of payment:

PayPal:                                 1,9% of order value

Way of shipping

All goods are delivered as insured parcel (up to 520 €) only. Delivery by letter etc. is not possible.

Shipping partner

Our goods are shipped by Hermes. 

Shipping period

The goods are generally delivered within 5 - 15 business days after receipt of payment, as long as they are available. The shipping of products made specially for you might take longer, depending on the current order situation. If you need to receive an item by a certain date, e.g. for horse shows or as a present, please note this in the “Additional Information” textbox. We`ll do our very best.

Payment terms

For delivery within Germany, these are your options:
• payment in advance by transfer
• payment per PayPal

For delivery to other countries, these are your options:
• payment in advance by transfer
• payment by PayPal

If you might have received a wrong product or damaged shipment, please contact us by using the Contact form. Please specify the ordered item, order number and your customer data. We will get in touch with you as soon as possible.